THRST PRODUCTSORDERS & PAYMENTSCan I cancel or change my order?What can I do if I entered the wrong delivery address?Where is my order confirmation email?Why is my payment failing?RETURNS & REFUNDSWhat can I do if I made a duplicate order?How do I make my return?Where is my refund?What can I do if my product is faulty?Can I return or exchange my order?SHIPPINGHow much does shipping cost and how long does it take?Where is my order? Has it been dispatched?My order tracking is not updatingHow can I track my order?Why is my order taking longer than specified?About THRST ProductsDoes my item have a guarantee?What materials do you use to make your products?How can I expect my order to be packaged?Is your manufacturing process sustainable/ethical?How do I know my size?How can I clean and store my product?
